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Delivery & Returns

Once your order is placed, I personally check that the wig or goods are to the highest standards.

All orders are sent via royal mail signed for and tracked. Once your order has been placed you will receive a confirmation email along with the tracking number.

For international deliveries please contact us first via email so we can quote you giving the best possible price.


If you are not satisfied with your unit once it arrives please email [email protected] with your cancellation request. You will be given a `unique return code` to quote when returning your item. 

PLEASE NOTE: without your unique return code we cannot issue an exchange or refund.

We must receive your cancellation request within 7 calendar days from you signing for your item(s) and receive your item(s) within 7 calendar days of sending you your `unique return code`

All returns are at the cost of the buyer


Items will only be refunded or exchanged if they meet the following conditions:

  • Wigs must be in the exact same condition that they arrive in with no alterations, holes, cut lace, use of products or adhesives.
  • All labels/tags must still be attached 
  • There must NOT be any cigarette odours, perfumes, hairsprays, products or food smells on your wig
  • Wigs must be returned before the above time stated 

WE CANNOT ACCEPT RETURNS ON CUSTOM MADE ORDERS, ALTERED WIGS AND INTERNATIONAL SHIPMENTS


All wigs are 100% handmade by myself so no two wigs are the same


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